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Privacy Policy

LoudUp LTD having a principal place of business at Manor House, Mill Lane, Southampton, Hampshire, United Kingdom, SO16 0YE (hereinafter, referred to as the "Company") collects from the individual user (hereinafter, referred to as "you" or "your") certain personal data through the website https://www.loudup.com (hereinafter, referred to as "the Website"). This Privacy Policy contains Company’s policies and procedures governing the processing of personal data through the Website. The processing of personal data through the Website is done in accordance with the UK Data Protection Act 1998.

  1. Personal data collected by the Company
    1. The Website allows you to register an account on the Website. When you register an account on the Website, the Company collects the following personal data from you: (1) full name; (2) email address; (3) date of birth; (4) gender; (5) location, and (6) password;
    2. If you sign up for our newsletter by using the "Sign up for email updates" functionality available on the Website, the Company will collect your email address.
    3. When you visit the Website, the Company collects your IP address.
    4. If you use Facebook to log in or sign up to our Website, Facebook will provide us with the following personal data: (1) date of birth, (2) email address; (3) gender; (4) a list of your Facebook friends; (5) location (6) name; (7) profile picture; (8) user id; (9) user name; (10) access token; We will add the personal data collected pursuant to this Section 1.4 in our database in order to register your user account. Please note that when we receive your list of friends, we will automatically assess if they have subscriptions on the Website and/or they are logged into the Website. If your friends have subscriptions on the Website or are logged into the Website, we will inform you and them about your mutual presence on the Website. This will allow both of you to communicate through the Website depending on your communication settings configured on the Manage Profile page. Every time you log in to the Website using Facebook, the Company will check if your friends have joined the Website.
    5. If you connect to your SoundCloud account through the Website, SoundCloud will provide us with the following personal data: (1) user id; (2) name; (3) username; (4) description; (5) profile picture; (6) location; (7) access token; We will use your user id and access token to request the list of tracks that you have uploaded to SoundCloud and also for uploading new tracks if you choose to do so.
  2. The purpose of collection of personal data
    1. The personal data collected through the Website is used only for:
      • the purposes for which the data is provided;
      • customising the Website's content based on your location
      • providing you with advertisements of products and services which may be of interest to you;
      • delivering our newsletter;
      • sending you notifications about updates of the Website;
      • sending you information about promotions and/or events that may be of interest to you;
      • audit and security purposes;
  3. Non-personal data collected by us
    1. The Company provides the users of the Website with statistics indicating the views of their profile pages as well as the number of plays of their songs and videos. The statistics show aggregate demographic data of the viewers, such as their age bracket, gender, city, and country. The statistics do not contain any information that can identify individuals.
    2. The Company may collect non-personal data, such as browser types, operating systems, and the URL addresses of websites clicked to and from the Website. The Company collects the non-personal data mentioned in this Section 3.2 in order to analyze what kind of users visit the Website, how they find it, how long they stay, from which other websites they come to the Website, what pages they look at, to which other websites they go from the Website.
  4. The Google Maps API(s)
    1. The Website uses the Google Maps API(s). By using the Website, you agree that Google Privacy Policy available on http://www.google.com/policies/privacy/ will apply to your use of Google Maps API(s).
  5. Protection of personal data
    1. The Company employs information security tools to protect personal data collected through the Website. Such information security tools, include, but not limited to, secured networks and encryption.
  6. Third party access to personal data
    1. If you send a support query by using the Website and your query includes personal data (for instance, your first name, last name, phone number and email address) that personal data will be stored and processed by HelpScout. HelpScout provides a platform allowing us to manage and answer your support queries. HelpScout is a trading name of Brightwurks Inc., an USA company. HelpScout complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the Member States of the European Union. HelpScout has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If you would like to read more information on the U.S.-EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/ . By including personal data in your support queries submitted through the Website, you consent to the transfer of your personal data outside the European Union. If you would like to read HelpScout’s privacy policy, please visit http://www.helpscout.net/privacy/ .
    2. The personal data provided by you for signing up for our newsletter will be used by MailChimp, which is a trading name of Rocket Science Group, LLC, to provide you with the requested newsletter. MailChimp is an USA company which complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the Member States of the European Union. MailChimp has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If you would like to read more information on the U.S.-EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/ . By signing up for our newsletter, you consent to the transfer of your personal data outside the European Union. If you would like to read MailChimp’s privacy policy, please visit http://mailchimp.com/legal/privacy/ .
    3. With the exception of the cases in Sections 6.1 and 6.2, the Company does not give your personal data to third parties, unless the Company is legally bound to do so.
  7. Accessing and correcting your personal data
    1. If you would like to access, modify, or delete your personal data that is processed through the Website, please send an email to the following email address: [email protected] . The Company will answer your request within two weeks.
  8. Retention Period
    1. Your personal data will be kept for as long as is necessary to provide you with the requested service. For instance, if your personal data is collected to deliver the newsletter, your personal data will be kept until you unsubscribe from the newsletter service.
    2. When your personal data is no longer necessary to deliver the requested service, the Company will keep your personal data for a maximum of one year in identifiable form.
  9. Your consent
    1. By using the Website, you are consenting to our processing of your personal data as set forth in this Privacy Policy. The term "processing" includes collecting, storing, deleting, using, and disclosing personal data.
  10. Links
    1. The Website may contain links to other websites. The Company is not responsible for the privacy practices of those websites.
  11. Contact details
    1. If you have any questions about this Privacy Policy, please contact the Company by email at [email protected] , or please write to the following address: LoudUp LTD, Manor House, Mill Lane, Southampton, Hampshire, United Kingdom, SO16 0YE
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